Refund and Returns Policy
Effective Date: 01-06-2025

At Udita accessories, products are curated once order is placed. All orders are customized based on quantity and selected design. Hence we don’t encourage any refunds/exchange of products.

Once order is placed, it cannot be cancelled.

Refund/Exchange is applicable only for damaged products. For any refund/Exchange, Parcel opening video is mandatory.

Damages should be reported within 48hrs of delivery for any refund or exchange.

1. Return Process

1.1 Steps to Initiate a Return:

• Contact us at sales.uditaaccessories@gmail.com with your order details and the reason for the return.
• We will provide you with return instructions, including the return address.

1.2 Return Shipping:

• Our team will raise a return pickup request.
• We recommend using a trackable shipping service or purchasing shipping insurance. Udita Accessories is not responsible for items lost during return transit.

2. Refund Policy

2.1 Refund Eligibility:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Only product price is refunded for damaged product.
• Approved refunds will be credited within 3–5 business days to your original payment method.

2.2 Non-Refundable Charges:

• Shipping fees, customs duties, and taxes are non-refundable.

3. Defective or Damaged Items

If you receive a defective, damaged, or incorrect item:

• Contact us within 48 hours of receiving your order.
• Provide photos of the item and packaging for verification.
• We will arrange for a replacement, repair, or refund at no additional cost to you.

4. Late or Missing Refunds

If you haven’t received your refund after the specified processing time:

• Check your bank account or payment method statement.
• Contact your bank or payment provider, as processing times may vary.
• If you still haven’t received your refund, please contact us at sales.uditaaccessories@gmail.com

5. Contact Us

If you have any questions about our refund and returns policy or need assistance with your return, feel free to reach out:

By visiting this page on our website: https://uditaaccessories.com/contact

Udita Accessories contact: sales.uditaaccessories@gmail.com